About us

Welcome to International Conference on Customer-Centric Logistics and Service Excellence (ICCCLSE-26), the premier conference for students, academicians, researchers, faculties, and industry professionals from around the world. The conference will be held on 30th - 31st July, 2026 in Kota Kinabalu, Malaysia, and will bring together experts and thought leaders from a wide range of fields to share their insights and expertise. Our goal is to provide a platform for discussion, collaboration, and innovation. We believe that by bringing together individuals from different backgrounds and perspectives, we can create new ideas and solutions that will have a positive impact on society. Whether you're a student looking to learn from the best and brightest in your field, an academician seeking to share your research with a wider audience, or an industry professional looking to stay up-to-date with the latest trends and technologies, you'll find something to inspire and challenge you at our conference. So why wait? Register today and join us at our conference for an unforgettable experience!

Important Dates

Tue, Jun 30, 2026
Early Bird Registration
Fri, Jul 10, 2026
Paper Submission
Wed, Jul 15, 2026
Last date of Registration
Thu, Jul 30, 2026
Conference Date

Paper Submission

Research Paper Submission Tracks

Data analytics for customer insights
Role of technology in customer service
Customer-centric logistics strategies
Impact of customer expectations on logistics
Sustainability in customer service logistics
Challenges in meeting customer needs
Future trends in customer-centric logistics
Case studies on service excellence
Collaboration between logistics and marketing
Performance metrics for customer satisfaction
Impact of e-commerce on customer logistics
Innovations in customer service logistics
Risk management in customer logistics
Integration of feedback in logistics processes
Customer loyalty and logistics performance
Emerging trends in customer service
Training for customer service excellence
Regulatory challenges in customer logistics
Logistics efficiency and customer satisfaction
Impact of digital transformation on service

Call for Papers Description

The International Conference on Customer-Centric Logistics and Service Excellence invites researchers, academicians, industry professionals, and practitioners to submit original and high-quality research contributions. This global platform is designed for knowledge exchange, innovation, and cross-domain collaboration. Focusing on key research areas such as Supply Chain,Logistics,Business, the conference aims to bridge theoretical advancements with real-world applications. It encourages forward-thinking research that addresses contemporary challenges while contributing to long-term scientific and technological progress.

Committee

Conference Committee

Dr Md Enamul Islam

Assistant Professor

Chattogram Cantonment College, Bangladesh

Abdelkader Ababneh

Professor

Yarmouk university, Jordan

Anastasiia Dardykina

Doctoral Researcher

Business law, University of Vaasa, Finland

Salamiah A Jamal

Associate Professor

Universiti Teknologi MARA, Selangor, Malaysia

Dr. Kiran Sankar Chakraborty

Director

Centre for Distance and Online Education (CDOE), University of North Bengal Govt. of West Bengal, India

Mohinder Chand

Senior Professor

Kurukshetra University, Kurukshetra, India

Bharti Motwani

Academic Director

Robert H. Smith School of Business, UNIVERSITY OF MARYLAND, United States

Dr. Alexander Bull

Professor

Faculty of Business Administration, IU International University of Applied Sciences, Germany

Tickets

Conference Fee Structure
In-Person
Paper / Poster Presentation
$416$382
Paper / Poster Presentation with Scopus Publication
$654$611
Paper / Poster Presentation with Scopus Q2/Q3 Publication
$1,861$1,623
Listener
$263$237
Virtual Keynote Speaker Registration
$322$297
Pre-recorded Video Submission
$246$229
Online Presentation-
Online Presentation with Scopus Publication-
Online Presentation with Scopus Q2/Q3 Publication-
Online Listener-
Online
Paper / Poster Presentation-
Paper / Poster Presentation with Scopus Publication-
Paper / Poster Presentation with Scopus Q2/Q3 Publication-
Listener-
Virtual Keynote Speaker Registration-
Pre-recorded Video Submission-
Online Presentation
$263$237
Online Presentation with Scopus Publication
$577$535
Online Presentation with Scopus Q2/Q3 Publication
$1,674$1,436
Online Listener
$161$152

Speakers

Mr. Stan Kluyu

Chief commercial officer and director of international business development

Business Tourism, Tumodo

Dr. DinaAhmad Alkhodary

Associate Professor

Business, Middle East University, Jordan

Dr. Ina Suryani

Associate Professor

Department of Languages and General Studies, Faculty of Business & Communication, Universiti Malaysia Perlis

Dr. Amar Johri

Assistant Professor of Finance

Saudi Electronic University, Kingdom of Saudi Arabia

Victoria Holtz

CEO

PhD in Psychological Research, Massachusetts Institute of Technology

David Adewuyi

Business coach

DVS RELIABLE ENERGY LTD

Ms.Solveiga Jaskunas

HR Consultant

International Speaker

Dr. Ayodhya Kalyan Jadhav

Professor and Head

Department of English, Saraswati Mandir Night College of Commerce and Arts, Pune, Maharashtra, India

Peter Clitheroe

Vice President of Sales

Marketing, Tyk Technologies

Dr.Haslinda Abdullah

Director for NDUM

Defence Studies and Management, UPNM