About us

Welcome to International Conference on Customer Experience and Personalization in E-Commerce (ICCEPE-26), the premier conference for students, academicians, researchers, faculties, and industry professionals from around the world. The conference will be held on 10th - 11th September, 2026 in Bogra, Bangladesh, and will bring together experts and thought leaders from a wide range of fields to share their insights and expertise. Our goal is to provide a platform for discussion, collaboration, and innovation. We believe that by bringing together individuals from different backgrounds and perspectives, we can create new ideas and solutions that will have a positive impact on society. Whether you're a student looking to learn from the best and brightest in your field, an academician seeking to share your research with a wider audience, or an industry professional looking to stay up-to-date with the latest trends and technologies, you'll find something to inspire and challenge you at our conference.

Important Dates

Tue, Aug 11, 2026
Early Bird Registration
Fri, Aug 21, 2026
Paper Submission
Wed, Aug 26, 2026
Last date of Registration
Thu, Sep 10, 2026
Conference Date

Paper Submission

Research Paper Submission Tracks

Future trends in e-commerce personalization
Personalization strategies for online shoppers
Enhancing customer experience through technology
Role of customer feedback in e-commerce
User experience design for e-commerce platforms
Impact of loyalty programs on customer retention
Omnichannel customer experience strategies
Personalized marketing campaigns for e-commerce
Customer journey mapping in digital retail
Challenges in delivering personalized experiences
Utilizing AI for customer insights
Impact of social media on customer experience
Customer service excellence in e-commerce
Building brand loyalty in online shopping
Personalization and data privacy concerns
Role of community in customer engagement
Customer experience metrics for e-commerce
Innovations in customer support technologies
Cross-cultural considerations in customer experience
Case studies on successful customer engagement

Call for Papers Description

The International Conference on Customer Experience and Personalization in E-Commerce invites researchers, academicians, industry professionals, and practitioners to submit original and high-quality research contributions. This global platform is designed for knowledge exchange, innovation, and cross-domain collaboration. Focusing on key research areas such as E-commerce, the conference aims to bridge theoretical advancements with real-world applications. It encourages forward-thinking research that addresses contemporary challenges while contributing to long-term scientific and technological progress.

Committee

Conference Committee

Dr Md Enamul Islam

Assistant Professor, Chattogram Cantonment College, Bangladesh

Abdelkader Ababneh

Professor, Yarmouk university, Jordan

Anastasiia Dardykina

Doctoral Researcher, Business law, University of Vaasa, Finland

Salamiah A Jamal

Associate Professor, Universiti Teknologi MARA, Selangor, Malaysia

Dr. Kiran Sankar Chakraborty

Director, Centre for Distance and Online Education (CDOE), University of North Bengal Govt. of West Bengal, India

Mohinder Chand

Senior Professor, Kurukshetra University, Kurukshetra, India

Bharti Motwani

Academic Director, Robert H. Smith School of Business, UNIVERSITY OF MARYLAND, United States

Dr. Alexander Bull

Professor, Faculty of Business Administration, IU International University of Applied Sciences, Germany

Tickets

Conference Fee Structure
In-Person
Paper / Poster Presentation
$391$359
Paper / Poster Presentation with Scopus Publication
$615$575
Paper / Poster Presentation with Scopus Q2/Q3 Publication
$1,751$1,527
Listener
$247$223
Virtual Keynote Speaker Registration
$303$279
Pre-recorded Video Submission
$231$215
Online Presentation-
Online Presentation with Scopus Publication-
Online Presentation with Scopus Q2/Q3 Publication-
Online Listener-
Online
Paper / Poster Presentation-
Paper / Poster Presentation with Scopus Publication-
Paper / Poster Presentation with Scopus Q2/Q3 Publication-
Listener-
Virtual Keynote Speaker Registration-
Pre-recorded Video Submission-
Online Presentation
$247$223
Online Presentation with Scopus Publication
$543$503
Online Presentation with Scopus Q2/Q3 Publication
$1,575$1,351
Online Listener
$151$143

Speakers

Mr. Stan Kluyu

Chief commercial officer and director of international business development

Business Tourism, Tumodo

Dr. DinaAhmad Alkhodary

Associate Professor

Business, Middle East University, Jordan

Dr. Ina Suryani

Associate Professor

Department of Languages and General Studies, Faculty of Business & Communication, Universiti Malaysia Perlis

Dr. Amar Johri

Assistant Professor of Finance

Saudi Electronic University, Kingdom of Saudi Arabia

Victoria Holtz

CEO

PhD in Psychological Research, Massachusetts Institute of Technology

David Adewuyi

Business coach

DVS RELIABLE ENERGY LTD

Ms.Solveiga Jaskunas

HR Consultant

International Speaker

Dr. Ayodhya Kalyan Jadhav

Professor and Head

Department of English, Saraswati Mandir Night College of Commerce and Arts, Pune, Maharashtra, India

Peter Clitheroe

Vice President of Sales

Marketing, Tyk Technologies

Dr.Haslinda Abdullah

Director for NDUM

Defence Studies and Management, UPNM